Privacy statement

Privacy Policy

Our Commitment to Privacy
With your permission, Flavell & Company will use your contact information to contact you from time to time, via your preferred method, to let you know about special offers, upcoming promotions, or update you on the progress of your order. We never give your information to any other party. We are committed to protecting your privacy and adhering to the principles of The Data Protection Act 1998.

The Information We Collect:
This notice applies to all information collected or submitted on the Flavell & Company web site. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email address, Telephone number, Credit/Debit Card Information. We do not share you details with any third parties except, your name and address for the delivery of your goods.

On some pages, you can submit information about other people. For example, if you recommend our web site to a friend, you will need to submit the recipient's email address. In this circumstance, the types of personal information collected are: Name and Email Address

Flavell & Company Security Policy

We take your security very seriously and have gone to great lengths to ensure that your shopping experience with Flavell & Company is safe:

Flavell & Company uses the latest technology to ensure that your online payments are secure.
For your security, your payment details are passed directly from your bank to our bank's merchant service provider via Paypal. We do not have access to, or keep records of, any credit/debit card details. The only exception to this is in the case of card payments made to us over the telephone, where we will manually enter your card details and you will be advised of this at the time. Once the payment has been processed your credit/debit card details will be destroyed.

If you prefer, you can speak to an operator to place an order by calling our helpline on 01324 489900